Control Tech strives to offer an outstanding customer experience as we work with you to navigate complex technical projects.
Customer support activities
Providing of technical documentation package sufficient to troubleshoot and maintain the end item throughout the useful life of the product
Generation of Operation and Maintenance (O&M) Manual to include theory of operation, electrical schematics, bills of materials, panel layouts, software documentation, troubleshooting guidelines, suggested spare parts lists, vendor contacts, and maintenance schedules
Integrate electrical components and schematics into customer drawings and equipment 3D assembly and mechanical bills of materials. Provide mechanical assembly drawings, bills of materials, and detailed piece part drawings.
Providing of on-site classroom technical training for operators and maintenance technicians
Continuing post-delivery consultation
Providing a 1 year product and service warranty
Customers are encouraged to witness all testing, verification, and validation
We are capable of online/remote troubleshooting of fielded equipment and tooling via Teamviewer, Webex, and Windows Remote Desktop
12817 NE 126th Place, Kirkland, WA 98034 • 425-823-3878